Last updated: 07/12/2025

These Terms & Conditions govern your use of the Humour That Helps website and the purchase of products from us. By using our site, you agree to the following:

1. About Humour That Helps

Humour That Helps is an ecommerce brand that sells print-on-demand apparel and donates its profits to support charitable projects. All items are fulfilled by third-party provider Printful.

2. Use of the Website

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to harm the site’s functionality

  • Copy or redistribute content without permission

  • Interfere with other users’ experiences

We reserve the right to refuse service to anyone engaging in misuse.

3. Products and Descriptions

We strive to present accurate product descriptions, sizing information, and images. However:

  • Colours may appear differently on screens

  • Sizes may vary slightly due to manufacturing differences

All items are made to order once purchased.

4. Pricing

Prices are displayed in the currency shown at checkout and may change without notice.
Your order cost includes:

  • Product price

  • Applicable shipping fees

  • Applicable taxes (if required by your country)

5. Payment

We accept secure payments through trusted providers such as Stripe and PayPal.
By placing an order, you represent that:

  • You are authorised to use the payment method

  • The information you provide is accurate

6. Shipping

Shipping is handled by Printful. Delivery times may vary depending on:

  • Location

  • Carrier delays

  • Order volume during holidays

We are not responsible for delays once the order has been handed to the carrier.

7. Returns & Refunds

Our full Refunds & Returns Policy can be found on our website, but in summary:

  • We do not accept returns for wrong size, colour, or change of mind.

  • We replace defective, damaged, or misprinted items free of charge if reported within 14 days.

  • Orders with incorrect customer-provided addresses are not eligible for refunds.

8. Donations

A portion of our profits is donated to support programmes working with street-connected children in Blantyre. While we strive to be transparent, final donation amounts may vary based on business performance and operational costs.

9. Intellectual Property

All designs, images, logos, and written content are owned by Humour That Helps. You may not reuse or reproduce them without written permission.

10. Limitation of Liability

We are not liable for:

  • Losses caused by incorrect address information

  • Delivery delays outside our control

  • Third-party service errors (e.g., carriers, Printful)

  • Any indirect or consequential damages arising from use of the site

Your use of the website is at your own risk.

11. Governing Law

These Terms are governed by the laws of Malawi, unless otherwise required by your local consumer laws.

12. Contact

For questions about these Terms, contact us at:
support@humourthathelps.com